REHAU North America - Quality Certification to ISO 9001 and ISO/TS 16949

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QUALITY

By applying rigorously professional standards to our materials and designs and showing a genuine passion for the extraordinary potential of polymer materials, we are able to consistently achieve global success as a premium brand. Our quality principles reflect this approach. They require all of us to rapidly process customer requests, provide meticulous service, meet deadlines, stick to our delivery schedules, and encourage us to transfer these principles to our suppliers as well. REHAU's quality management system is based on a range of demanding requirements, including those stipulated in ISO 9001 and ISO/TS 16949. It ensures that our quality principles are properly implemented across all business units.

We verify the effectiveness of our quality management system by comparing annual quality targets with actual results, performing regular internal audits, drawing on audits by customers and certification bodies, and utilizing our internal Employee Suggestions and Zero Mistakes quality programs.

Key principles of our quality management system include comprehensive quality planning, the utilization of preventive quality assurance methods, a Zero Mistakes quality program, and provisions for customer-oriented processes. Specially accredited laboratories and continuous supervision ensure that these principles are upheld. In addition, we exceed standard requirements by conducting internal audits and commissioning voluntary tests by third parties to verify the quality of our products.

In the automotive market, we have raised the bar higher than the requirements of the standards. Our quality management staff is always on hand to support the project teams. An internal benchmarking system actively supports our continual improvement process. Equally, our Zero Mistakes program ensures that everyone at REHAU has a part to play in perfecting our quality management systems, processes, and activities.

REHAU's Quality Management System is certified to ISO 9001 and ISO/TS 16949.

	Baie dUrfe Canada TS16969 Certificate	240 kb
	Cullman USA TS16969 Certificate	233 kb
	Celaya Mexico TS16969 Certificate	233 kb
	US and Canada ISO 9001 Certificate	613 kb
	Mexico ISO 9001 Certificate	578 kb

Quality at REHAU thrives on a process of continual improvement. We pay particular attention to suggestions from our employees, who are the true specialists in their respective fields of work. They have the best idea of where processes have weaknesses, where things could be running more smoothly, and where defects could occur. Our staff is committed to preventing errors and implementing improvements across all areas. We tap into their knowledge through tools such as our Employee Suggestions and Zero Mistakes programs. This helps us to ensure that every individual has the opportunity to inject his creative ideas into the company.

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